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Resolving conflicts between graduate students and faculty

Karen Klomparens and John Beck of Michigan State University suggest ways to defuse conflict when it arises in the academic world.

Career Corner 2010


Presenter: Karen Klomparens, dean of graduate studies, and John Beck, associate professor and director of the Labor Education Program at Michigan State University

Conflict through the lens of academia (8:29)

0:00 - 1:25   Introduction
1:25 - 3:42   Conflict case studies
3:42 - 5:45   Basic assumptions when looking at conflict in academia
5:45 - 8:29   Why focus on grad students?
 

The real costs of conflict (9:22)

0:00 - 1:25   The effects when students leave
1:25 - 2:31   Conflict in dollars and cents
2:31 - 5:21   Mentor-student relationships matter
5:21 - 7:40   Conflict that brews
7:40 - 9:09   Conflict depletes your options after time
 

Getting to the root of the conflict (9:17)

0:00 - 3:04   Strategies for managing conflict
3:04 - 5:25   What's the issue here?
5:25 - 9:04   "The land of make believe called compromise"
 

Finding common ground in interests (9:28)

0:00 - 3:15   The interest-based approach
3:15 - 7:45   Using an example to determine the stakeholders, the issues and the interests
7:45 - 9:28   How to use interests to find options


When a simple answer isn't the answer (9:52)

0:00 - 2:13   Creating a strong argument
2:13 - 3:21   Partner interaction
3:21 - 7:25   Final words
7:25 - 9:39   Exploring your options to find a solution


Using the interest-based approach with academics (9:57)

0:00 - 4:38   Weighing your options
4:38 - 6:26   How academics deal with conflict
6:26 - 7:35   Academics are avoiders or accommodators
7:35 - 9:44   The impairing effects of anger


Setting expectations to avoid conflict (7:24)

0:00 - 3:08   Conflicts vs. expectations
3:08 - 4:44   The problem with implicit expectations
4:44 - 7:11   Setting explicit expectations

Partners:

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Comments on this Article

I Wrote my LLM thesis on this topic and would be happy to give a talk in this area. I am the only mediator in the Country that majors in University conflict resolution.

We arelight years behind the US UK & Aussies in this area. Once again happy to give a workshop or talk any time. THanks Alan

Posted by Prfo Alan Levy, Dec 3, 2010 3:33 AM


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